How to Manage Your Membership Subscription

community
Jun 6, 2023
1 min read

Updated: Jul 18, 2023

In this article, you will gain information in managing your membership subscription on your profile page.

*Disclaimer: information displayed in this article may show slight difference in the actual experience for different members .

List of Content: (click title of content for more information)

1. Log in and navigate to "my subscription" page

On the apf.org home page, you will find "log in" area on the menu area. Log in with your member email account and you can navigate to the "my subscription" page by clicking the arrow next to your account icon.

2. Manage your subscriptions

3. Navigate to the "buy new subscription" page

4. Membership types and tier pricing selection

5. Fill in required information for check-out

6. Receive membership confirmation email & membership purchase invoice

7. Opt-out auto renew for next membership payment cycle

You are always welcome to the contact us at membercare@apf.org if you have any questions or concerns about your membership.

2 Comments

Stephen

Jun 06, 2023

Thanks for this. I have to admit that it would have been more helpful if it had been sent out before the demands for renewals. However, I guess that it's a learning process. The web site is a bit clunky, but I managed to renew eventually. One observation is that the renewal process calls for the members to know when their subscriptions expire (you have to 'renew from'). Perhaps you could automate that next year?

community

Jun 06, 2023

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Replying to

Thank you Stephen for the comment and suggestion.

This round of renewal actions are needed as we moved to a new platform and payment information will need to be updated. The next round of renewal will happen automatically upon date of membership expiration.

However, if you opt-out auto-renewal, you will need to confirm your renewal each year upon membership expiration date.